Service Delivery & Timeline Policy

Last Updated: August 2026

1. Instant Digital Delivery

PyWorks E-Catalog is a software-as-a-service (SaaS) tool. Store creation and activation is entirely digital and completed instantly. When you complete our registration signup, your custom catalog storefront link is generated and live immediately.

2. Plan Upgrades Delivery

Upgrades from the Starter plan to Pro or Business plans are provisioned immediately upon transaction confirmation from our payment gateway, PayFast. Custom domains and advanced integration features are active within minutes of successful billing verification.

3. Shipping Policy

Since all services, stores, and tools provided by PyWorks E-Catalog are intangible digital configurations, no physical goods will be shipped, and no delivery carriage fees or physical timeline policies are applicable. All updates and releases are deployed seamlessly as software updates.

4. Store Maintenance & Uptime

We work to deliver 99.9% uptime for all merchant storefronts. Support logs and maintenance activities are carried out during low-traffic windows to prevent ordering disruption.

5. Contact Details

For questions about billing activation, hosting limits, or domain mapping, please contact our support desk:

PyWorks E-Catalog Delivery Team
Office No. A-4/B, Ground Floor, Cosy Homes, Plot FL-2/8, Block 13-A,
Gulshan-e-Iqbal, Karachi East, Pakistan
Phone: +92 336 1915333
Email: support@pyworks.pk

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